LIFETIME WARRANTY
We stand behind our products with confidence, offering warranties designed to give you peace of mind and a worry-free experience. Our commitment covers most GEARit products with specific warranty periods based on product type, such as cables, cases, wall chargers, and more. Either way, you’re protected from defects in materials and workmanship.
Warranty Periods:
|
Item |
Warranty Period (Months) |
|
Cables |
Lifetime |
|
USB Wall Chargers |
24 |
|
Headsets (Bluetooth Products) |
24 |
|
Batteries |
24 |
|
Hubs & Adapters |
24 |
|
Guitars |
24 |
|
Screen Protectors & Cases |
Lifetime |
Cables: GEARit cables are backed by a Lifetime Warranty.
Other Products: Most other products, such as headsets and USB wall chargers, come with a 24-month warranty (some exceptions apply).
30-DAY MONEY-BACK GUARANTEE FOR ANY REASON
Undamaged products may be returned for a full refund for any reason within 30 days of the date the item was delivered to the designated shipping address. Once the returned item arrives back in GEARit warehouse for inspection, the refund process will begin.
● Returns must include all accessories
● Items must include original packaging
● For non-quality related warranty claims, buyer is responsible for shipping costs
● For non-quality related warranty claims, GEARit refunds the cost of the product itself
● Returns may be rejected if items do not meet the above requirements
Refund requests for the 30-day money back guarantee expire 30 days after opening a warranty claim. It is not possible to process a request for a refund for non-quality issues for items that have expired this 30-day window. For purchases not made directly through GEARit online stores, please contact retailers for refunds. For quality-related issues, please see below.
LIMITED REPLACEMENT WARRANTY
GEARit warranty obligations for the GEARit product you have purchased (the "Product") are limited to the terms set forth in this document. GEARit warrants the Product against manufacturer defects in materials and workmanship for a period of the lifetime or 24 months as noted with the product documentation. *If said Product does not meet the manufacturer defects guidelines; all sales are final.* Also note – if Product is found to be defective and a customer seeks a replacement within the first 30 days from purchase, the customer is advised to contact the reseller in which they purchased their Product for replacement product and/or credit.
If a defect arises and a valid claim is received by GEARit within the Warranty Period, at its option, GEARit will repair the Product, exchange the Product with a functionally equivalent new product, or issue a credit. GEARit warrants repaired Products and replacement products provided hereunder against defects in materials and workmanship from the date of the repair or replacement for ninety (90) days or, if longer, for the remainder of the Warranty Period. If the Product is exchanged, the replacement product becomes your property and the returned Product becomes GEARit’s property. When a credit is given, the product becomes GEARit’s property.
SHIPPING AND HANDLING
For all returned GEARit products, shipping to GEARit (both domestic and international customers) will be the responsibility of the sender. Please note - customers are required to use a shipping method in which a tracking number can be obtained. GEARit will not replace lost merchandise and is not responsible for lost merchandise. If said Product is indeed found to be defective under our guidelines, a replacement product will be sent to the customer free of charge. Shipping method will be at GEARit’s discretion.
EXCLUSIONS AND LIMITATIONS
GEARit’s limited warranty applies only to the Product. The warranty does not apply to any non-GEARit product, even if packaged or sold with the Product. The warranty excludes without limitation any scratching or surface damage to any non-GEARit product, even if packaged or sold with the Product. This warranty applies only to the normal use of the Product, normal wear and tear excepted, in accordance with written use instructions, if any, provided with the Product (either in writing or through a hyperlink to such instructions). This warranty does not apply to damage caused by accident, abuse, misuse, or modification of the Product.
NO OTHER WARRANTIES
To the maximum extent permitted by law, this warranty and the remedies set forth above are exclusive and in lieu of all other warranties, remedies and conditions, whether oral or written, express or implied. GEARit specifically disclaims any and all implied warranties, including, without limitation, warranties of merchantability and fitness for a particular purpose. If GEARit cannot lawfully disclaim or exclude implied warranties under applicable law, then to the extent possible any claims under such implied warranties shall expire on expiration of the warranty period. *No GEARit reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty.*
DAMAGES LIMITATION
To the maximum extent permitted by law, GEARit is not responsible for direct, or for special, incidental or consequential damages resulting from any breach of warranty or condition, or under any other legal theory, including without limitation any costs of replacing personal property, or costs of recovering or reproducing any program or data stored in a device used with or carried in the GEARit product.
CONSUMER PROTECTION
For consumers who have the benefit of consumer protection laws or regulations in their country of purchase or, if different, their country of residence, that cannot be disclaimed as set forth above ("consumer laws"), the benefits conferred by this warranty are in addition to all rights and remedies conveyed by such consumer laws. To the extent that liability under such consumer laws may be limited, GEARit liability is limited, at its sole option, to replacement or repair of the product.
AUTHORIZED RE SELLER AND DISTRIBUTOR
|
Official seller |
|
GEARit.com |
|
Amazon.com |
|
Walmart (online, US only) |
|
eBay.com |
|
Aliexpress.com |
|
Wish.com |
|
Google Express |
|
Newegg.com |
|
BestBuy (US only) |
|
Target (US only) |
|
HomeDepot.com (US only) |
|
OfficeMax.com (US only) |
|
OfficeDepot.com (US only) |
|
Staples.com (US only) |